Terms & Conditions
Last Updated: April 16, 2026
1Agreement to Terms
Welcome to Diagnostep. By accessing or using our website and mobile application (collectively, the "Platform"), you agree to be bound by these Terms & Conditions.
If you do not agree with any part of these terms, you must not use our services. These terms constitute a legally binding agreement between you and Diagnostep.
2Medical Disclaimer
Diagnostep is a platform connecting users with medical services. We do not provide medical advice or diagnosis.
All content provided on the Platform is for informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment.
Always seek the advice of your physician or other qualified health providers with any questions you may have regarding a medical condition.
3User Accounts
To access certain features, you may be required to register for an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
- You must provide accurate and complete information.
- You must notify us immediately of any unauthorized use of your account.
- We reserve the right to suspend or terminate accounts that violate our terms.
4Service Usage
Our platform allows you to book diagnostic tests and schedule consultations with doctors. By booking a service, you agree to:
- Provide accurate health data required for the service.
- Adhere to any preparatory instructions provided (e.g., fasting for certain blood tests).
- Pay all applicable fees for the services selected.
5Intellectual Property
The Platform and its original content, features, and functionality are and will remain the exclusive property of Diagnostep and its licensors. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.
6Limitation of Liability
In no event shall Diagnostep, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.
If you have any questions about these Terms, please contact us.